They say that imitation is the sincerest form of flattery – in which case we should feel very flattered indeed. Being successful makes us a target – for our competitors and also for counterfeiters. Advances in audio performance are driven by competition – but are also undermined by fake products: they may look like the real thing but they will fail totally when it comes to delivering genuine performance.
Siltech takes customer confidence very seriously indeed, which is why we have a carefully established network of official distributors and partners around the world from which you can buy genuine Siltech products that will deliver the performance you’ve paid for. Unfortunately, imitation products are also offered for sale through unofficial channels and over the internet. So, make sure that you know who you are buying from and if in doubt, you can always check with us. Just remember, if the deal looks too good to be true then it probably is.
All Siltech cables are provided with serial numbers and official authenticity certificates. Products offered without these should raise attention!
Be very aware when buying Siltech on eBay, AliExpress and DHGate (or any online marketplace/outlet). Should you find products that you are not sure about send us an email (with as much information about the seller / website as possible) and we will look into it.