The Siltech NFC tag
Imitation is the sincerest form of flattery, so they say. Unfortunately though, our reputation for producing the world’s finest audio cables also leads to counterfeit producers copying our products illegally.
Here at Siltech we place great value on product authenticity, ensuring that everyone who buys our cables can experience the genuine quality that we are famous for. That’s why we have introduced a revolutionary solution designed to enhance customer engagement and combat counterfeit and grey import products: NFC product authentication. An NFC tag is attached to all our products and designed to be read by our specially developed Siltech App, available for Apple iOS and Android devices.
Easy to use!
Register your product easily
Every new Siltech cable now comes with an NFC tag attached that contains unique product and order-specific information. Using the new Siltech App, customers can tap the tag with a device that supports NFC (Near Field Communication) to authenticate the product instantly, check product details and register it with the unique ownership code printed on your product certificate. Just tap “Declare ownership” after scanning your product, and enter the special code corresponding to the cable’s serial number.
Siltech App
The Siltech App is a tool for authenticating and registering your products, and also lets you to access our product catalogue, the latest Siltech news, and other website updates. Planning for the future, the App will have additional features added which make it easier to keep up to date with new Siltech products, and further enhance our customer experience.
Counterfeit Notice
We have learned that products falsely claiming to be made by Siltech are distributed in certain areas in the world, including via online sources. Counterfeit products fall short of Siltech’s quality standards and could cause a customer’s product to malfunction or cause serious safety issues.
Please note that Siltech does not accept liability for failure, defects, or damage caused by counterfeit products. Furthermore, Siltech can neither honor the warranties of counterfeit products nor provide any support for products purchased through unauthorised channels.
All Siltech cables are manufactured at our factory in the Netherlands and sold worldwide through Siltech’s Authorised Distributors and Dealers Network. If you have any product authenticity concerns, contact us or reach your local Siltech distributor to determine if the seller is authorized.